Customer service

Please stay away from DentalWorks we have been to 2 locations and both are the same they are heavy on the sales they try to sell you on very expensive electric toothbrushes and services you don't need. They told my husband he needed a special cleaning and he did not know it was going to cost us over 300 dollars so when we got the bill and insurance didn't cover those types of cleaning we were shocked.

They never said the cleaning cost this much and insurance wont pay because if that was the case he would not have done it. He said the special cleaning didn't make his gums or teeth any cleaner than a regular cleaning. Also my son who no longer lives with us or on our insurance we received a bill for 25.00 for a missed appointment.

When I called to say he never booked this appointment because he was not living in this state the women who I talked with was so rude and would not reverse the charges. They are very greedy stay away!!!!!

Product or Service Mentioned: Dentalworks Dental Service.

Reason of review: Poor customer service.

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