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DentalWorks - Horrible, worst dentist and staff!

They have a scam going on trying to milk patients for money, they told me I needed deep cleaning, charging me $500 beyond what the insurance paid, the cleaning was no better than a normal cleaning at a real dentist office. Avoid this place!
Company wrote 0 public responses to the review from Nov 18.
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Tega Cay, South Carolina
#1403025
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i went to this office in Jan 2018,upon getting a nonvaccine shot to numb mouth I almost jumped out of the chair for I felt bad pain when dr.hansen started to insert the needle...….after the work was finished my mouth remained numb and still is numb...this has ruined my...
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Company wrote 0 private or public responses to the review from May 29.
1.6
Tega Cay, South Carolina
I didn't like
  • Frustrating
  • Rude desk staff every single time
  • Beside rose office staff is rude
#1266479
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Please stay away from DentalWorks we have been to 2 locations and both are the same they are heavy on the sales they try to sell you on very expensive electric toothbrushes and services you don't need. They told my husband he needed a special cleaning and he did not...
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Company wrote 0 public responses to the review from Feb 27.
1.0
#1199031
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On Tuesday night, I woke up with a horrible toothache stemming from genetic Pyorrhea. I went to the website and requested an emergency appointment, making it clear I needed a tooth extraction immediately. I finally got a call on Thursday to make the appointment for...
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Company wrote 0 public responses to the review from Apr 28, 2017.
1.0
I liked
  • Care credit option
I didn't like
  • Unwilling unable to assist in understanding bill
  • Sales pitch
  • Hygienist or office manager
#1040578
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I walked in to check charges after insurance. They contacted my insurance and I was told approx $560, paid in full and proceeded with molding. Their full price was approximately $1900. After several visits I was told the wax copy would be ready in 3 weeks. I didn't...
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Company wrote 0 public responses to the review from Jul 20, 2016.
#885769
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Their accounting system is impossible to understand.....especially if you have more than one insurance, use CareCredit & pay cash. The amounts are not credited by procedure. My husband and I have different insurances. They bill as "family" and it is impossible to tell...
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Company wrote 0 public responses to the review from Jun 20, 2016.
I liked
  • Professional staff
I didn't like
  • Amount of out of pocket and lousy billing
  • Unwilling unable to assist in understanding bill
  • Rude man who i talked to about bill
#868808
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I had a very poor quality service at Dentalworks.... the dentist was about to pull my tooth out but after 10 min while she went to work on another costumer she just changed her mind and told the front desk girl to tell me to go see oral surgeon because she is afraid...
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Company wrote 0 private or public responses to the review from Sep 18, 2015.
1.0
Chesnee, South Carolina
#702082
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Went in for a cleaning, new patient. I admit it had been three years since I had my teeth cleaned. Simply...lack of funds They did my Xrays, and then informed me I needed the deep scale cleaning. I felt ambushed, they gave me 1 price if I applued for the Care Credit,...
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Company wrote 0 public responses to the review from Oct 17, 2014.
Northlake, South Carolina
I didn't like
  • Sales pitch
#547766
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I went in Feb for a check-up and cleaning. They did full on x-rays on me, I'm under 18, and you're really not suppose to do that. They told me I had 14 cavities, and said I need a crown put on. I knew something was wrong so I told my mom and got a second opinion, I...
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Company wrote 0 public responses to the review from Jun 19, 2014.
Anonymous
Seasoned Dentist

You don't know what you are talking about when you say patient under 18 should not have an x-ray film series. This or a Panoramic film is standard procedure.If you have caviti...

#499863
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Contact DentalWorks

Mailing Address:
3555 Navarre Ave Ste 12
Oregon, Ohio 43616-3459
United States
Phone:
(855) 556-1415
More
Sent my son for a routine cleaning and X-rays. After speaking with the dentist, he stated my son had 18 cavities and also needed a root canal, the cost would have been $4000+, after reading their horrible reviews I decided to get a second opinion. New dentist found my...
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Company wrote 0 private or public responses to the review from Jul 23, 2013.
Anonymous
Shame8

I agree. I took my daughter for a cleaning. She came out with 2 cavities. The next week we went back for fillings and a cleaning and after she had the fillings, she came ou...

#432162
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