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DentalWorks - Billing, care issue

Office is disorganized.. called in a medication that my son has a severe allergy to. Billed incorrect amount and then lied about crediting my account.
1.0
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Howland, Ohio
#1510609
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DentalWorks - Unfair billing

I was charged a fee for not canceling my appointment. When the appointment was made the young man did not disclose it to me that if I didn't show I would be charged $25.00 I made a 1.00 payment and then my husband realized it was not right I was charged if I was unaware of the policy. Account #10102050 I would like this $24.00 taken off please
3.4
Details
Customer service
Diversity of Products or Services
Reliability
Staff
Website
I didn't like
  • Hidden cost
#1469949
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Having limited dental coverage, I opted to try Dental Works in Austintown Ohio. I told them I only wanted what was covered by my dental plan. Instead, they pushed to get a lot of things done like a special cleaning, removal of a couple of teeth, and a partial plate....
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1.0
I didn't like
  • Repeated visits to get it right
  • Waiting times
  • Repeat visits to get it right
#1416651
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DentalWorks in Tega Cay, South Carolina - Horrible, worst dentist and staff!

They have a scam going on trying to milk patients for money, they told me I needed deep cleaning, charging me $500 beyond what the insurance paid, the cleaning was no better than a normal cleaning at a real dentist office. Avoid this place!
1.0
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Customer service
Diversity of Products or Services
Reliability
Staff
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Tega Cay, South Carolina
#1403025
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Did unnecessary work on my daughter, she went in for a cleaning told her she needed a deep tissue cleaning on her gums. She was scared and said well I guess but how much? The checked the insurance and gave her an amount she texted me while in the chair and I said are...
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1.5
#1282514
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My son had work done at DentalWorks and they booked him an appointment for 6 months out. He left for College and never gave it another thought.. We received a 25.00 bill for a missed appointment so I called and said we never knew about this appointment because he is...
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1.0
#1278171
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i went to this office in Jan 2018,upon getting a nonvaccine shot to numb mouth I almost jumped out of the chair for I felt bad pain when dr.hansen started to insert the needle...….after the work was finished my mouth remained numb and still is numb...this has ruined my...
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1.8
Tega Cay, South Carolina
I didn't like
  • Beside rose office staff is rude
  • Frustrating
  • Rude desk staff every single time
#1266479
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Every time I go there, I feel as though I've been cheated of life and money. They make me feel as if I'm less than human. I must admit that I don't have the best dental hygiene, but I am trying to do better. The male doctors are extremely rude and money hungry. I asked...
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#1262516
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Please stay away from DentalWorks we have been to 2 locations and both are the same they are heavy on the sales they try to sell you on very expensive electric toothbrushes and services you don't need. They told my husband he needed a special cleaning and he did not...
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1.0
#1199031
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Teeth extracted Feb 2017. Immediate dentures placed 875.00. June 2017 impressions for permanent denture, received Sept 2017 too big adjust adjust adjust finally relined now the teeth look like horse teeth. Refused to fix . I want my money back paid for something I...
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Anonymous
Pam Nave

Happy Customer. Took 10 months but I got a full refund which releases me to go seek a new denture maker. I had to get corporate involved but it was worth it.

navepam_77
navepam_77

Forgot to put that the permanent dentures were 2560.00 paid for up front which is part of their book as you have no recourse or leverage. Their entire operation for dentures i...

2.0
#1183729
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Contact DentalWorks Customer Service

Mailing Address:
3555 Navarre Ave Ste 12
Oregon, Ohio 43616-3459
United States
Phone:
(855) 556-1415
All DentalWorks Contacts

DentalWorks Products and Services Reviews

DentalWorks in Calumet City, Illinois - Inappropriate behaviour by staff

The reception area were employees were gossiping and making derogiatory statements about a patient. Whole the patiient was present. Rude, loud and disruptive.
3.2
Details
Customer service
Diversity of Products or Services
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Staff
Website
#1181504
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