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1.4

I made an appt with dental works for a new pt exam and cleaning.. I have a dentist but i wanted to find someone closer to home, so i thought id try them out,, now mind you i made it very clear that I'm requesting a cleaning and exam, i got phone messages that they wanted my dental insurance, i did give them and i went in for my appt, they took x rays, the dentist came in and looked at my teeth and asked me if I've ever been told i have periodontal disease??

Ummm..no i told him.. I have had a lot of dental work in the past due to a hereditary disease where the enamel is not strong so in turn have filings and crowns.... So the dentist says ok so we will redo the crowns and a root canal on the upper molar... Ok...

Then he says i have a lot of gaps between my teeth... Huh??? No i don't,,, then he kept asking me if i was in any pain... No i said, so then he turns the dental light off and proceeds to tell me make an apt for your cleaning...

What?? It's not going to be today?? So i went up front to the receptionist and asked why wasn't i told this... Then they said oh they should have, guess they forgot....

Seriously??? I made it very clear, i left work early for this appt and now i have to come back?? Nope forget it,, i will just do the drive and stay with my dentist who I've had for 13 years... So how does this work?

They charge for x rays and again for the cleaning? I was totally pissed off!!! I've never heard of this non sense.

So now i have to get my xrays for my dentist so i don't get recharged..... Totally not going back!!

Reason of review: Bad quality.

Location: Wonder Lake, Illinois

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