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I went to DentalWorks at Century 3 Mall in July for a teeth cleaning. I was a new patient of theirs.

I was only switching to them because they offered free lifetime teeth whitening. When I went in, I filled out all the paperwork (beware they ask you to complete a form that asks for your CC info in case your ins. doesn't pay. DO NOT fill out that form.

Luckily I did not). They then proceeded to X-ray my teeth and cleaned my teeth. They also told me I should have the deep cleaning. They checked my ins.

and told me it would be covered. Then made the 2nd appt. for the deep cleaning and they told me when I got there that there would only be time for 1/2 my teeth. Then had to make a 3rd appt.

They kept me waiting for 1/2 an hour because they had had a meeting. Then quickly did the 2nd half of my teeth. I received a bill for $410. I called their office and they told me that Ohio does the billing but they would take care of it.

A couple weeks later I received a bill for $800. Again, I called the office, they told me they would take care of it. The next month I received a bill for $400. Called again.

They told me they would take care of it. Just received another bill for $400. *** will freeze over before they get a dime out of me. It is now the end of October and this matter has not been resolved.

I will never go back there again.

Location: Toronto, Ontario

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Guest

I had 3 insurance policies and they billed all 3 for same work... their billing is so messed up..

I quit going there.... after I quit going after being paid in full ... 6 months later I get a bill for $378.... the insurance companies must have caught up to them ...

so now they think I am going to pay for them for over-billing insurance companies.... I don't think so

Guest

That is a really frustrating story. It can be really hard to find a great dentist sometimes.

Especially one that you can trust. However, there are great dentists out there.

Eliza Lawrence | http://www.alliancefamilydental.com/cosmetic-dentistry/

Guest

I am getting my wisdom teeth out in the next week and I am scared something like this will happen. I have pretty good dental insurance though. So i'm hoping everything goes smoothly.

Alena | http://www.oswegoildentist.com/library/80/Dentures.html

Guest
reply icon Replying to comment of Guest-801649

And you just happen to leave a link for a dental service as an advertisement ? Pfft

Guest

DentalWorks is a scam. They have overbilled my insurance company for work that wasn't done and now sending me bills.

If you have used dentalworks check to make sure they are actually billing for the work done. This a mess!!!!

Guest

I had some work done at the dental works at Century III mall in Feb and they both fell out. I called to discuss what type of filling they used and if it is common for them to fall out this soon.

The woman I spoke with was told me that the teeth I was asking about were listed as extractions. When I ask if she was looking at the right chart b/c my teeth are still there, she said that she would have the mgr call me. She said that the best thing is for me just to come in.

I advised her that I will not waste my time and will no longer be a customer of theirs. DONT GO THERE IF YOU WANT DECENT WORK DONE ON YOUR TEETH!!!!

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